Thylacine Studios - Forum

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11
Support / Re: Can't import save from cloud
« Last post by Zack on June 18, 2019, 02:10:47 PM »
Could you please give me a detailed list of steps on how to reproduce this? Everything appears to be working correctly for me.
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Support / Can't import save from cloud
« Last post by adyy78 on June 18, 2019, 01:46:54 PM »
Platform: windows 10
Version:1.4.0.

Hi.

I have a save from the mobile version(which is out dated currently)which i uploaded to the cloud so i could play it on laptop,windows 10.But it doesn't download ANY save files from the cloud.Even tho i downloaded it on my PC as well,which has windows 7,i played it for a while and uploaded it on the cloud,so the save file should be updated.It's as if windows 10 doesn't allow steam to download from the cloud, becuase even if i try to overrite the save files it just deletes the original one,but if i boot up the game agian the original save file is restored.

Please help.
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Support / Re: Ps4 bug
« Last post by Zack on June 16, 2019, 08:09:37 PM »
Awesome, glad to hear that worked for you!
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Support / Re: Ps4 bug
« Last post by Trump2020 on June 16, 2019, 08:09:14 PM »
Everything seems to be working now, thanks for your help. And keep up the good work i've enjoyed both this and siralim 2
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Support / Re: Ps4 bug
« Last post by Trump2020 on June 16, 2019, 08:07:44 PM »
I'm trying that now, I will update you
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Support / Re: Ps4 bug
« Last post by Zack on June 16, 2019, 08:03:28 PM »
Ok, one more thing to try if you don't mind: can you delete the game, restart your PS4, and then install it again? If that doesn't work then I will at least have a fix out ASAP.
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Support / Re: Ps4 bug
« Last post by Trump2020 on June 16, 2019, 08:02:26 PM »
Ok so I tried the check for updates and it says I have the latest version. And it's still not working.
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Support / Re: Ps4 bug
« Last post by Trump2020 on June 16, 2019, 07:59:03 PM »
I will try it and post if it works now or not
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Support / Re: Ps4 bug
« Last post by Zack on June 16, 2019, 07:44:38 PM »
Can you use the "check for updates" option to make sure everything is up to date? I reverted the patch that caused this issue last night so you should be able to downgrade to the old version that works correctly.
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Support / Ps4 bug
« Last post by Trump2020 on June 16, 2019, 07:21:43 PM »
Ok so I updated my game on ps4 yesterday and tried to play. Everything except people were kind of missing. Like I could see a shadow of the objects but couldn't interact with them. Couldn't enter a realm or create new monsters or anything. I could see all the people but also couldn't interact with them. The only thing that functioned when partially was pub battles. And one of those even glitched. I tried deleting the game and downloading it again but still nothing. I really like this game but can't play it at all now.
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